Worldwide Delivery

 

We are pleased to offer delivery to most countries. If you encounter a message during checkout stating that we do not ship to your country, please get in touch with us, and we will do our best to resolve the issue for you.

 

Shipping Costs

 

Shipping costs are calculated during checkout based on the destination country and the weight of the package.

 

Trackable Shipping

 

We send all parcels with a trackable service, allowing you to monitor your shipment every step of the way. Our parcels are shipped using Royal Mail services.

 

Dispatch and Delivery Times

 

Dispatch: Orders are dispatched within 1-2 business days, depending on the option selected during checkout. Orders placed on Fridays will most likely be dispatched on the following Monday.

 

Delivery Times: 

• European Countries: 5-7 working days

• United States and Australia: 7-10 working days

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Please note that delivery times may be extended due to customs checks.

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Import Duties & Refused Deliveries Policy (UK → EU)

 

When shipping orders from the UK to European destinations, please note the following:

 

Import taxes & charges

All import VAT, customs duties, and handling or clearance fees charged by the destination country are not included in the item price or shipping cost and are the responsibility of the buyer. These charges are set by the local customs authority and vary depending on the destination country and the value of the goods.

 

Refused or uncollected deliveries

If a parcel is refused, not collected, or returned to us due to unpaid import taxes, customs charges, or handling fees, the order will be treated as a buyer-refused delivery. In such cases:

•    Shipping costs are non-refundable

•    Return shipping costs (if charged by the carrier) will be deducted from any refund

•    Any additional fees incurred due to the return may also be deducted 

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Refunds If the item is returned to us in its original condition, a refund may be issued for the item value only, minus:

•    Original shipping costs

•    Return shipping costs

•    Any fees incurred due to refusal or customs handling

 

If the parcel is lost, destroyed, or not returned by customs due to refusal, no refund will be issued.

 

Buyer responsibility

By placing an order, the buyer acknowledges and agrees that:

•    They are responsible for understanding and paying any applicable import charges

•    Refusal to pay customs fees may result in partial or no refund

 

Recommendation If you are unsure about potential import charges, we strongly recommend checking with your local customs office before purchasing or contacting us prior to ordering.

 

Returns and Refunds

 

For returns and refunds due to unpaid tax fees, please refer to our Return Policy for more information.

 

Thank you for choosing Boosttech Superchargers. If you have any questions or need further assistance, please do not hesitate to contact us.